HR Apprentice

Salary information: £13.000 - £18,000 (depending on age) per annum
Start date: ASAP
Location: Stratford, Newham
Contract type: Fixed term contract for 18 months , full time, subject to enhanced DBS check.

Core Purpose


To support the HR and Payroll Lead in handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information; working on HR changes. 


Core Responsibilities


  • Deliver excellent customer service on a range of HR queries and requirements, providing solutions, advice and support. Build  expertise in HR matters, improving your ability to handle repeated situations where appropriate. Use agreed systems and processes to deliver services to staff. Plan and organise  work, often without direct supervision, to meet commitments.
  • Use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Deal effectively with staff, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Build trust and sound relationships with staff. Handle conflict and sensitive HR situations professionally and confidentially.
  • Consistently support colleagues and HR to achieve results. Build and maintain strong working relationships with others in the team and across HR where necessary.
  • Identify opportunities to improve HR performance and service; act on them within the authority of the role. Supports implementation of HR changes/projects with the School.
  • Maintain required and accurate HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Keep up to date with business changes and HR legal/policy/process changes relevant to the role. Seeks feedback and acts on it to improve  performance and overall capability.


Person specification

Knowledge of both Microsoft and Google software packages. Experience of Social Media and websites. Specific knowledge of School MIS systems, preferably SIMS, would be an advantage.

Excellent oral and written communication skills.

Excellent organisation and administrative skills and the ability to multitask

The post holder must be a strong team player, adaptable, curious to learn and be able to establish effective working relationships with other team members, students, parents, leaders, support staff and outside agencies.

How to apply

Please complete an online application form.

Closing date

October 9, 2023




We value a culture which supports and develops all our people, where people come, stay and flourish.

The qualities we look for in our staff are reflected in our values and we look for people who are passionate about our mission and are keen to collaborate to ensure the best possible outcome for our students, families and communities.

We look to create an enabling, engaging, psychologically safe and collaborative culture and look to recruit staff of all levels and backgrounds.


Staff wellbeing is at the heart of our values

We are proud to offer family friendly policies including flexible working, shared parental and adoption leave plus a maternity return to work programme

We are passionate about supporting our staff through our Menopause policy

We offer 26 days annual leave for our full time staff which rises to 28 days after 3 years of service and 31 days after 5 years’ service

Free 24/7 counselling, legal and information line

Online Healthy living and financial support portal

Lifestyle discounts to High Street shops, restaurants etc

Free online monthly Yoga classes

Free Flu vaccinations (if you are not eligible via the NHS)


We believe passionately about high quality CPD

Access to Big Education leadership courses Big 8 and Big Leadership Adventure

Access to our CPD hub for online courses

We support external study routes linked to your role

All staff annual Inset day

We are proud to be a London living wage employer

Health & Financial Wellbeing

Reducing financial stress

You’re entitled to the scheme from day one, helping you plan for the future

  • Big Education contributes to your pension
  • Tax efficient savings
  • Protection for your family
  • Flexible retirement

Electric car scheme, to help reduce our carbon footprint

Cycle to work scheme

Interest free travel season ticket loan

My Gym and My Active discount schemes

Technology IT scheme

Free mindfulness Headspace app

Free Will writing

Staff Discounts

Values in action

Passionate about our commitment to Climate & Sustainability

We encourage both pupils and staff to think about the environment and how their actions will impact upon their local surroundings, as well as the global environment.

Workplace Diversity and Inclusion

We create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

We are committed to supporting our staff and applicants to be their authentic selves in the workplace without judgement and ensuring that diverse communities are celebrated.

Community Engagement

Join us in making a positive impact on society through our school community engagement initiatives. Check out our school websites and socials for details!